Privacy Policy

Last Updated: January 2025

At Timesten Technologies ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website timestentechnologies.co.ke and use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry forms on our website
• Submit job applications or career inquiries
• Subscribe to our newsletters or updates
• Request quotes or consultations
• Participate in surveys or promotions

Personal Information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

Automatically Collected Information includes IP address, browser type, device information, pages visited, time spent on pages, and referring websites through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect in the following ways:

• To respond to your inquiries and provide requested services
• To process job applications and communicate about employment opportunities
• To send you newsletters, updates, and marketing communications (with your consent)
• To improve our website, products, and services based on your feedback
• To analyze website traffic and usage patterns for optimization
• To comply with legal obligations and protect our rights
• To prevent fraud and ensure the security of our platform

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., hosting providers, email services, analytics tools)
• Legal Requirements: When required by law, court order, or government authority to comply with legal obligations
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business
• Protection of Rights: To protect our rights, property, or safety, or that of our users or the public
• With Your Consent: When you have given us explicit permission to share your information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers and encryption for data transmission
• Access controls and authentication systems
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Opt-out of marketing communications at any time
• Object: Object to processing of your personal information under certain circumstances

To exercise these rights, please contact us at info@timestentechnologies.co.ke or 0795155230.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website. You can control cookies through your browser settings. For more details, please refer to our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: